What our Customers say...

After running the company for some time now we really wanted to independently test what our customers thought about us and the services we provide. We didn't want to make false claims about awards we had won nor did we want to enter meaningless so called 'expert' awards where companies get their friends and family to vote for them. What Occasions required was a really credible, trustworthy, reputable mechanism for testing our service quality and that is why we entered The Wedding Industry Awards, in this award only customers who have actually used your services are eligible to vote, amazingly at our first attempt we achieved Regional Finalist status, the first company within a 20 mile radius of Coventry to achieve this! Our previous clients were asked to score us out of 10 for 7 questions, below are Occasions average scores and below that some of the fantastic comments received, we are so proud of the scores & comments and fully intend to carry on providing a highest quality, personal, value for money service that obviously delights our customers - thank you to all our customers for taking the time & trouble to vote for us.

VOTE QUESTION

OUR SCORE OUT OF 10

Ability of your supplier to understand, interpret and realise your vision and ideas

9.9

Quality of expertise, advice and guidance received from this supplier

9.7

Range and flexibility of options made available to you by this supplier

9.8

Quality of customer service and communication received from this supplier

9.9

Quality of the finished product or service

9.9

Quality of your Venue Stylist's web presence (web site, etc)

9.4

Value for money

9.8

CUSTOMER COMMENTS

“We'd like to say a huge thank you for the beautiful job you did for our wedding. I knew exactly the colour scheme I'd like but could never find a match. Until, that is, I happened to pick your card up in a cake shop and look you up. Thank goodness I did, you have been so professional from the very start and I love the confidence you have in your work, it is truely deserved. Thank you again for making the picture in our heads a reality.”

“It felt like a stroke of luck finding Elena, she looked after us, we felt we had a very personalized experience and she did exactly what we hoped/asked for. Everything looked better than we had imagined! She is local, friendly & efficient – what more could you ask for!”

“Our overall experience of using this supplier was a really positive one. From the outset we felt comfortable doing business with Elena who, with her friendly, down-to-earth approach was able to put our minds at ease and provided a very good presentation on our special day”.

“Elena at Occasions was so helpful I only booked her a week before my wedding as I was let down by another supplier. Her expertise and professionalism along with her friendly manner put my mind at rest for my big day. I will definitely be recommending Occasions to family and friends”.

“I was really impressed with Occasions Chair Covers. Elena was friendly and came to the house to discuss sash and table runner options. She was very informative and knew that we were on a budget. The room looked great with the bows and table runners and they were the perfect colour for our theme.”

“Occasions is amazing, everything was sorted and looked fantastic first thing in the morning, I was so pleased with how the room looked, her pricing was real value for money. Elena was so friendly and helpful and easy to communicate with.”

“Occasions Chair Covers simply understood our ideas and style. They were expertly able to advise on styles that would suit our theme. We felt very relaxed and looked after when meeting with Occasions Chair Covers, they were friendly, supportive and understanding to our desires.”

“Elena rescued us when our original supplier went out of business. With 3 weeks to go she took control and sourced things she would not normally stock. The range of colours for the sashes was excellent and much better than our original supplier! Her attention to detail was excellent and she is so personable”

“Elena is a true professional in all that she does. She went out of her way to make our wedding extremely special and delivered a first class service. We will definitely be recommending Occasions Chair Covers to friends and family, we hope Elena wins a prize as recognition for her hard work.”

“Elena made me feel really important from day one when I first went to her about my ideas and wishes for my wedding. It was always her aim to ensure I had exactly what I wanted and she went out of her way to obtain material and items I asked for as close as four weeks before the wedding!”

“Excellent service, totally reliable, professional and trustworthy - just what you need when planning a wedding! Would highly recommend to anyone.”

“1st class service, made my day less stressful as I knew Elena knew what and how I wanted things. Elena was always ready to help just a phone call away; she made extra effort in getting my colour sashes for my theme. Friendly service. Would absolutely recommend them 100%.”

“Excellent communication from the company and advice on products and colours when I was choosing what to have! 100% satisfied with the service provided and will definitely recommend to others! The venue looked absolutely stunning and we were over the moon with what Occasions Chair Covers provided for us!”

“Elena and her team are fabulous. Very prompt reply to initial enquiry, very helpful from the start. Real value for money pricing & fabulous quality of product. The room looked AMAZING!”

“Elena was extremely helpful and friendly throughout the entire process, sometimes knowing more about what I wanted than I did. A very down to earth, personal service - something that is so lacking in other areas of the wedding planning industry”.

“Highly recommended, Professional and Efficient”

“I felt the level of customer service, flexibility and professionalism was perfect whilst also being friendly and easy to talk to/get hold of. I had nothing but positive comments on my wedding day and the room looked exactly as I pictured it would. I would recommend Occasion Chair Covers to friends who will be getting married in the future.”

“A personal service and extremely good value for money especially for a clean and crisp professional finish. No qualms whatsoever, I even got 2 extra covers provided that I'd failed to realise I needed (until the big day) free of charge and had my security deposit returned in no time. Will be recommending to all my friends (as soon as they get around to getting married!)”

“Professional, efficient with excellent personal customer skills”

“Great competitive price, personal service, great website with previous examples of venues dressed.”

“Occasions were good value for money and offered great customer service. They had come highly recommended by our wedding venue.”

“Great service, fantastic value, superb product and it was a delight to work with Elena a true professional, unlike (other local supplier) who were an absolute nightmare supplier”.

“Elena is a lovely lady, very helpful, her prices were fab and so were her products”

“We decided last minute to go for chair covers, and really felt so looked after by Elena; she wasn't fazed by the short notice, knew the venue, and looked after everything!”

“Friendly and professional staff, excellent products of really high quality. Elena had a complete understanding of what was needed.”

“We required a service for our wedding, Elena was local, listened to our requirements, discussed possibilities & advised us accordingly, highly recommended.”

“We first met Occasions Chair Covers at a Wedding Fayre they were very easy to talk to, very knowledgeable, warm and friendly, their display stood out above the competitors there.”

“We booked because of Occasions quality products, quality workmanship, expertise & knowledge of company owner - Elena! Good value for money too!”

“The price and quality of the chair covers was perfect for me.”

“Our original supplier went out of business three weeks before the wedding which turned out to be the best thing that could have happened! The venue had found Elena and used her for other weddings recently. They were very impressed with the quality of her work as were we!”

I look forward to hearing from you

Our promise

  • A Personal and Professional Service
  • A wide choice of Quality Chair Covers
  • Stunning Organza or Taffeta sashes
  • Reliable delivery, set-up and collection service
  • Competitive, Value for Money pricing
  • Confidence & Peace of Mind
  • Total Understanding of Your Requirements
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